Coron Underwater Garden Resort

The place has a great potential, but it lacks care!! It feels old and outdated, the staff at reception aren't very friendly. The folks at the restaurant are helpful, but it they were always missing 2/3 of the menu.

Employees are customer focused and helpful. Loved the location on water. Serene place and great views.

Not even close to a three star hotel. Maybe 1.5. Rooms are extremely disappointing and uncomfortable. Service was good

We were disappointed. Coming from Coron town proper, they only provide shuttle up to 6 pm. Since we did island hopping everyday, we had no choice but to eat in their restaurant. There were limited choices with the food and the price was expensive for a hotel in their caliber. The service was poor. You have to draw the server’s attention every time. We booked two rooms and the first night the cover of the air conditioner fell and almost hit my sister

Ok for a couple of nights

Very quiet place since we are in an island. This is still a tropical country so we expected a few bugs but nothing we didn't expect. The place is very comfortable.

My stay at the CUGR was disappointing. While the room was clean and renovated, everything else was very basic, like a motel. The pool areas were uninviting and had no shade or staff coming to offer food or drinks. Speaking of, the food selection was dismal, especially for a vegetarian. The views even were not of the turquoise waters and white sand that we want to see when in coron! I felt stuck on the island and regretted my stay.

We thought the hotel has alot of potential, beautiful grounds, lovely pools, very peaceful etc, but a few things holding it back from being the hotel you expect for the price. For example, the staff in the restaurant seem lazy and unhelpful, and the kitchen is definitely understaffed, as one day for lunch it took 1 and a half hours to get our lunch. The included breakfast is nice, the pancakes are lovely, but you only get one. No teabags so tea lovers bring your own! Nice pool, but the fresh water pool could do with a clean. Our room was comfortable, but it lacked a few things,eg the complimentary water and toiletries were not refilled in the 3 days. The hotel was generally clean but our bathroom was a little grubby, and it's annoying how the shower gets the whole bathroom wet. Good points about the hotel is that you can borrow pool towels free of charge, they give you a nice welcome drink on arrival and the beautiful grounds. The boat service that takes you to and from Coron town proper is very good, and runs up until 10:45pm. The two men who work on this boat are lovely. I appreciate thatyou can pay alot more for the 'island hotel' experience, and this is a relatively budget hotel for a similar experience, but we found that in cheaper places we have received much better customer service, bathroom facilities and restaurants. Overall an enjoyable stay.

Service was the worst I experienced in the Philippines. Staff seemed disinterested. I ordered a vegetarian omelette. It took 45 minutes to arrived and when it did it was a ham and cheese omelette. Which was appealing considering I don’t eat meat. Food and drink at the resort was overpriced. You have to request room cleaning as nothing is standard

The stay was overall OK. The aircon was noisy. No tea available at breakfasts.