Doors are locked after 9pm, and unfortunately due to rod delays I didnât arrive until 10pm, at which point I was charged for late check in (a first in my experience), and the receptionist left shortly after
First night no hot water they rang the day after to apologise but nothimg offered in way of reimbursment. Secomd night water was warm at best. Both nights the shower pressure was terrible, barely wets you. The bed is not comfortable in the slightest
Was shown to my room by receptionist room was not made up receptionist made up room served behind the bar prepared and served a light evening meal god knows what they would do without her was far to expensive for service provided and very low water pressure for shower a full refund would not be out of order very disappointing
Comfortable stay once the heating kicked in. The hotel was booked in the premise that on Hotels.com showed that it had access to gym facilities. Upon arrival, it was explained this was not the case.
We were greeted kindly and checked in without any issues - booking was already paid for online.
Breakfast - a box breakfast was offered but was also advised we could go to breakfast at a different hotel.
The hotel is unmanned from around 8pm untilâŠwell I left at 8.50am and the front doors were still locked.
Would have been great to sort out invoicing issues In person.
Overall, my stay was ok
After returning to the area after 16 years, we chose this hotel for the personal touch over other chain options. The hotel's staff was amazing and accomodating. They provided great service and every meal was delicious. The Thomas Paine Museum was of special interest and full of information for this history buff. We cant wait to book our next trip.
The room needs decorating, the pillows need replacing and the windows need replacing, preferably with double glazing to reduce the noise from the busy road outside.
Great friendly welcome by Gez and his team - Very friendly, professional service and attention. Room fantastic, drinks great, Goat curry - the best!!! Will be back just for the food and drinks available and attentive staff/friends
Stayed overnight while going to a gig in Thetford forest. The owner and his wife and staff were perfect hosts, very friendly and helpful. Enjoyed our meal and drinks. Atmosphere relaved and freiedly. Would definately stay again and happy to reconmend.
The staff here were super friendly but my goodness, the noisy from midnight until 2 in the morning from the washing machines was terrible, an awful Sunday night
Beautiful hotel. Owner and staff welcoming and attentive. Absolutely lovely room with everything you need in the bathroom. Good choice of menu at reasonable prices and cooked to perfection. Highly recommended.