Staff really nice but can be difficult to get their attention. Mould on my room ceiling with no window that would stay open on a hot week with someone that has asthma. Also couldnât fit in the shower
Acceptable stay. friendly staff. Room basic but fine. Corridors tired. Fit for our needs. will stay again for family get together. limited food for meals, did not have breakfast which was offered.
Friendly front of house⊠but she was front of house, waitressâ, bar maid.. etc etc so service was slow⊠to the point I left and went elsewhere for food and drinks
Hotel itâs self is a little tired and rooms are not sound proof !!!
We stay in Rugby a couple of times a year and have always used the Travel Lodge. I am so glad that I decided to switch things up. This was probably THE most comfortable bed I have ever stayed in. Staff were lovely and the room suited our needs. Rooms are clean, tidy and look quite new however, as others have mentioned, they can get quite warm, so consider this if you're someone thats gets hot at night anyway. The hallways/carpet could use modernising to improve the overall look, but this is just cosmetic. We will defintely be back here again. Xx
Terrible experience.. Went for dinner same person doing everything inc cooking dinner Dinner was a joke. Not the staffs fault she was lefy to do everything it was embarrassing for her. Came to me for a lighter to light cooker! The Electric went in he night,
I had to shower and make-up in the dark could not use my hair appliance so had to go to a very important meeting disheveled, No, coffee or hot drink could have gone to the local coffee shop and taken away, the rest of the town all had electric, it was in the center of the town there was a costa 3 mins walk away.. No formal apology NOTHING! Unbelievable !
Recently refurbished, but not complete ... smart TVs not yet connected properly, for example.
Done up to a nice standard, but a few minor snagging and design issues.
There was quite a bit of street noise outside my room, but it was comfortable and the staff were very friendly and attentive.
Area was quite run down. So many shops closed down. Booked in to find that i had to park in ASDA car park and pay for parking when it clearly states that the hotel has onsite parking and that its free.
Staff were ok but for a 3star hotel you would expect a uniform and some professionalism.
Property is old but nice.
They have room services and do food amd drink but we didn't sample it so cant comment.