We had a horrible experience at this hotel. We arrived at 4:30 PM for check-in, but our room was not ready until 6:30 PM. On the second day, there was NO water and NO power for the elevator until around 9 PM. On the third day, there was NO hot water throughout the entire afternoon, which was only restored by 8 PM. Additionally, there was loud party music that lasted until 12:15 AM, making it impossible to sleep.
The Moonstone Restaurant was also understaffed, and despite waiting for 20 minutes, we were unable to get seated.
Overall, we were very disappointed with our experience and will not be returning.
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