Hilton Cairo Heliopolis

It was a good accommodation for the purpose of my trip The staff at the hotel is excellent

Good, clean with good choice of restaurant, though walls seemed too thin as i could hear people in room next door talking.

Good hotel with security for entrance good for restaurants and options for food

Good service, for both check in and the service in the restaurants with plenty of options for the night time. Security good with gate and hotel entrance security staff and safe in room for the valuables. All good in room with all of the usual facilities but no drinks or snacks in mini bar

Some of the staff were very unprofessional. As soon as I stepped in the room, I found the air condition was making huge noise, I went back and asked to change a room. A young lady said they had no other room available she neither checked computer nor asked what kind of the room I had. After I went back to the room, recorded the noise and showed to them, I got another room. On Dec. 29 evening I asked their help to book a taxi for the next morning to airport. Everyone sent me to Khaled and He refused to call a taxi for me for 3 times and asked me to talk to the limo service which asked 600 Egypt Pounds ($33.5) for this 2.8 mile trip. The asked limo price was 3 times higher than the airport limo we had took to the hotel and 6 times higher than the taxi a morning staff called for us on Dec. 30.