Les membres du personnel trĂšs sympathiques et accueillants.
Tu sors de lâhĂŽtel un taxi tâattends ! Burj Khalifa et Mall a 5 mn de voiture
Franchement câest top
The Hotel is well situated close to the metro station. Check in was a bit slow and strangely enough we were asked to read and agreed to a piece of paper that says. No cooking and no shisha in the the room. Fair enough as European we usually dont cook in bedroom and dont smoke shisha.
The suite is quite large. There is a kitchen (but can't cook). There is no crookery or cutlery. A large fridge and freezer. Tea facility.
The bathroom is well set but a few of the floor tiles are broken. Bathroom towels are quite small and overused.
The bedroom is tiny compared to the rest of the suite. Good bed and linen. Intersetingly enough, the safe deposit is not fixed in the cupboard nor on the wall. Any one could walk-out with it.
Tv channels are limited.
Room-service is available, but you must pay on the spot. The waiter will bring you the food on a trolley and will drop everything on the coffee table and go with the trolley. Asked him why. He said that there are busy and not enough trolleys. You get what you order. No bread, no water, no condiment.
Breakfast is served on mezzanine or 12th floor. Good selection and variety. service is limited.
One of the biggest challenges is the elevators. One morning it took us 25 mns from the time we pressed the button on the 32nd floor to the ground floor. the lifts stop on every floor taking guests and staff. a real nightmare.
Valet parking boys are doing a fantastic job under great pressure. Overall an average hotel. Will not stay again.
Pool very dirty
I extended for one night more that was already paid, they called me and woke up me at 11 to force to come down make a new check in before 12 even it was already paid
Elevator traffic horrible, not enough elevator and too much people inside. We have to wait 5/10 to enter in
Cleaning room very bad, service isnât here
Donât call to ask house keeping nothing because you will have to wait hours and they will not come! They even donât take note of what you ask and just close on ur face by telling ok bye