When you stay at Sheraton Norfolk Waterside Hotel, you'll be within a 10-minute drive of Waterside District and Old Dominion University. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Naval Station Norfolk and Virginia Beach Town Center are within a short drive. Fellow travelers love the helpful staff and overall property condition. The property is just a short walk to public transportation: Civic Plaza Station is 7 minutes and MacArthur Square Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
468 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 75 lbs per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 35 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Transfers
Train station shuttle available 24 hours
Bus station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Kayaking nearby
Snorkeling nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (35004 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible train station shuttle
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
26-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 5 to 16 per person
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Parking
Valet parking costs USD 35 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk
Frequently asked questions
Does Sheraton Norfolk Waterside Hotel offer free cancellation for a full refund?
Yes, Sheraton Norfolk Waterside Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Norfolk Waterside Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Norfolk Waterside Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Norfolk Waterside Hotel?
Yes. Valet parking costs USD 35 per day.
What are the check-in and check-out times at Sheraton Norfolk Waterside Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Sheraton Norfolk Waterside Hotel?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (9-min drive) is nearby.
What is there to do at Sheraton Norfolk Waterside Hotel and nearby?
Have fun with activities like kayaking, snorkeling, and water skiing, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Sheraton Norfolk Waterside Hotel?
Yes, City Dock Restaurant offers alfresco dining.
What's the area around Sheraton Norfolk Waterside Hotel like?
Sheraton Norfolk Waterside Hotel is located by the river in Downtown Norfolk, a short 7-minute walk from Civic Plaza Station and 5 minutes' walk from Waterside District. Travelers say that the hotel is in a great location.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
Nov 28, 2024
Beth
Beth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Jaime
Jaime, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Celesta
Celesta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Wonderful stay
Absolutely wonderful! Very clean, super staff, amazing bed!
Augusta
Augusta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Great view of the port area
The room was very clean, the temp control was great, the bed was comfortable and the port side view was terrific. The food at the in-house restaurant wasn't great at dinner and the service was pretty slow.
Jack
Jack, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 29, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Annette
Annette, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Ray
Ray, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Quawnishia
Quawnishia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 16, 2024
Fair
Fair, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 6, 2024
Sloane
Sloane, 6-night trip
Verified Hotels.com guest review
6/10 Good
Sep 3, 2024
Crazy fees with less appeals!!
The hotel room was very nice. The toilet seat way too low and small. The bath tub stopped up with water going down very slow. No shower head that detached?? The water view was lovely!!! The incidentals fee way too HIGH 75.00. I didn't pay that at the hotel "MAIN". 35 dollars to park...crazy for overnight.
Bridgette
Bridgette, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Matthew
Matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
Bryant
Bryant, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Great
Pierre
Pierre, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
tristin
tristin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 25, 2024
Shauna
Shauna, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
It was convenient
Dontari
Dontari, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
jackie
jackie, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Aug 23, 2024
The property and room are old, and dirty. Definitely needs a major update. The toilet was not flushed and the tube didn't drain.
Mai
Mai, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Shireka
Shireka, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Tina
Tina, 3-night family trip
Verified Hotels.com guest review
General property information
Travelers Say
"Joyce in the restaurant provided wonderful service."