Puis-je annuler ma réservation à l'hébergement The Bridge House Hotel sans frais et recevoir un remboursement intégral ?

Oui, l'hébergement The Bridge House Hotel propose des chambres intégralement remboursables disponibles sur notre site, qui peuvent être annulées jusqu'à quelques jours avant l'arrivée. Consultez la politique d'annulation de l'hébergement pour plus de détails sur les conditions générales d'utilisation.

L'hébergement accepte-t-il les animaux de compagnie ?

Désolé, les animaux de compagnie ne sont pas admis.

Est-ce que The Bridge House Hotel propose un parking sur place ?

Oui, un parking sans voiturier est disponible. Les places de parking peuvent être limitées.

Quelles sont les heures d'arrivée et de départ à l'hébergement The Bridge House Hotel ?

Heure de début de l'enregistrement : 14 h 00 ; heure de fin de l'enregistrement : 22 h 00. Un supplément vous sera demandé si vous souhaitez arriver avant l’heure prévue (selon la disponibilité). Heure de départ : 11 h 00. Possibilité de départ tardif moyennant supplément (selon la disponibilité).

Quelles sont les activités proposées par l'hébergement The Bridge House Hotel et alentour ?

Amusez-vous grâce aux activités proposées à proximité, comme la randonnée à pied ou à vélo, et perfectionnez votre swing sur le terrain de golf tout proche.The Bridge House Hotel propose également un jardin.

Y a-t-il des restaurants dans l'hébergement The Bridge House Hotel ou à proximité ?

Oui, il y a un restaurant sur place.

The Bridge House Hotel - Reigate : prix et avis 2025

10/10 Exceptionnel

19 juin 2024

Jean-Michel, séjour d’affaires de 2 nuits

Avis voyageur Hotels.com vérifié

2/10 Médiocre

9 févr. 2020

Disgrace. Avoid!

This hotel is literally awful. First of all be aware that WIFI doesn't work in the rooms. You will have to work from the reception! Also my room was very noisy with gurgling water throughout the pipes all night! Secondly the central heating system was broken. no radiators on the walls but reversible climatization / heating was not working. The room was freezing cold! No additional blanket were available. Terrible early February! Bathroom is tiny and un-welcoming. There is nowhere to leave toiletries other than on the floor. My room was pre-paid, nobody at the check out to speak to. I am a traveller and spend a lot of time in hotels, but this on is the worst of its kind! . Disgrace. Avoid!

franck, séjour d’affaires de 1 nuit

Avis voyageur Hotels.com vérifié

6/10 Bien

12 janv. 2020

médiocre

Les chambres sont grandes. Par contre l’état de la moquettes très vétuste,aucune pression pour la douche donc impossible de se laver les cheveux, la fenêtre laissée passer l’air froid et le bruit des voitures, pas de double vitrage. Par contre la chambre était propre sans poussière. Le parking est gratuit, mais nous avons eut un peu de mal à trouver une place

Nathalie, séjour entre amis de 2 nuits

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6/10 Bien

30 oct. 2025

Had to provide photo ID online before checking in. Had to wait for at least ten minutes before anyone came to reception to check me in. The place felt as if it had been abandoned in the 1980s. Very basic.room. Shower was a dribble, though to be fair, the dribble was hot. Thin though large towels. On a positive note: two packs of custard creams with the teas and coffees. Will not be returning.

Clement, séjour d’affaires de 1 nuit

Avis voyageur Hotels.com vérifié

4/10 Correct

29 oct. 2025

Room smelt of cigarettes, mattress was like a back of rocks. No plug next to bed.

Dean, séjour d’affaires de 1 nuit

Avis voyageur Hotels.com vérifié

4/10 Correct

14 oct. 2025

Very pleasant staff at check-in and out and bar service in the foyer but this place was shabby. There was a smell of freshly painted woodwork inside so maybe they're in the midst of a refurbishment but there's a lot to do. My room was not pleasant. The carpet throughout the hotel was dirty and the corridos smelled of smoking. My sheets and towels were clean but the matress and foam pillow wasn't comfortable. I didn't dare look under the sheets or pillowcase. They felt slightly damp. The surfaces in the room were filthy. I cleaned them with wet loo roll before putting anything on them. It was super cheap and now I know why. Id stayed in a travel lodge the previous night for the same price but they were worlds apart.

Brian, séjour de 1 nuit

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2/10 Médiocre

8 oct. 2025

Avoid at all costs – absolutely disgusting! This place should not even be allowed to operate as a hotel. The moment we walked in, the stench in reception hit us – it smelt like waste water, absolutely foul and stomach-turning. By the time we got to our room, our eyes were stinging and watering from the damp, mould and disgusting odour inside from the unbearable smell of paint fumes. The staff were completely unhelpful when we raised our concerns, showing no care or professionalism whatsoever. Within just 10 minutes, we had to leave for the sake of our health – staying any longer would have made us seriously unwell. This was by far the worst experience I have ever had with a hotel. It is a disgrace that OYO allows this property to trade under their name. Do yourself a favour and book literally anywhere else.

Ryan, séjour d’affaires de 2 nuits

Avis voyageur Hotels.com vérifié

10/10 Exceptionnel

6 oct. 2025

NASAR, séjour de 1 nuit

Avis voyageur Hotels.com vérifié

6/10 Bien

5 oct. 2025

Not the best hotel but seen worse! I slept ok if needed i would use again

Robert, séjour d’affaires de 2 nuits

Avis voyageur Hotels.com vérifié

2/10 Médiocre

3 oct. 2025

Kim, séjour de 1 nuit

Avis voyageur Hotels.com vérifié

4/10 Correct

24 sept. 2025

Avoid - Just choose somewhere else.

Tv had no signal. WiFi didn’t extend to our room so apps wouldn’t work on tv and phones and tablets couldn’t connect to WiFi. Electrical sockets not working. Ethernet cable hanging out of wall. Broken shelf sat on floor ehen entered room. Room and paintwork tired and flaking. Light fittings broken. Corridors smell of cigarette smoke. Uncomfortable bed, rubbish pillows, no bathroom bin, taps running (not dripping - running continuously) as they won’t turn off properly. Any concerns ignored by receptionist. I swear we are not picky travellers - we’ve stayed at hotels with poor ratings that we’ve enjoyed and we will give credit where credit is due but this place’s only redeeming feature is its distance from the airport.

Paul, séjour en famille de 1 nuit

Avis voyageur Hotels.com vérifié

4/10 Correct

21 sept. 2025

One night is ok

I'll be honest. I was very glad to be staying just for one night with my husband. I don't recommend hotel to solo female travellers as I mentioned to my husband I wouldn't feel safe going here alone as a female. Staff at reception didn't speak much English or at least didn't understand much of what we were saying. They weren't rude just unhelpful. The cleanliness..... They tried. But the doors felt sticky, bath didn't look clean. The only thing that appeared to be clean to me was the bed sheets and the room looked vacuumed. For one cheap night it satisfies but Im used to better quality.

Alessi, séjour de 1 nuit

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2/10 Médiocre

20 sept. 2025

Shocking

No breakfast facilities, hotel in disgusting dirty, bed and mattress in terrible condition, room not clean ,shower not working, room door lock activated from receptionist had to phone them up to lock door , air conditioning unit disgusting dripping and full of muck, electrics dangerous, damp and mould on walls balcony dangerous, unbelievable how bad this hotel is avoided.

Nicola, séjour de 1 nuit

Avis voyageur Hotels.com vérifié

2/10 Médiocre

18 sept. 2025

Health hazard

This building is a health hazard needs to be demolished as its got mould n damp throughout the complete building i had to take a trip to hospital to be checked out cos of difficulties breathing due to the damp and mould.

Daniel, séjour en famille de 1 nuit

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6/10 Bien

8 sept. 2025

parking wasn't great. I nearly got blocked in because someone had parked badly and blocked the only exit. I managed to squeeze in between two cars

Séjour de 1 nuit

Avis voyageur Hotels.com vérifié

10/10 Exceptionnel

5 sept. 2025

jon, séjour de 1 nuit

Avis voyageur Hotels.com vérifié

2/10 Médiocre

4 sept. 2025

Uncomfortable stay

I only needed a bed for the night and had a late check in. The hotel looked very tired and in need of refurbishment. The room was tidy but not the cleanest. The bed was uncomfortable with the springs coming through the mattress. I did not use any facilities other than the bedroom so just checked out and left around 08:00. As I walked out of the main door there was a dead mouse and a pair of men’s underpants lying right in front of the door. Unlikely that I will use this hotel in future.

Michael, séjour de 1 nuit

Avis voyageur Hotels.com vérifié

4/10 Correct

2 sept. 2025

Sock-shocking standard

The receptionist did not explain the room entry procedure so I had to enter the long number 3 times before I realized that I had to press the lock symbol too. Also to have to do this each time you entre is a pain and a key card system would be much better. The room smelled of cigarette smoke and i soon discovered that a sock had been stretched over the smoke detector. I am appalled that the cleaner had not noticed this as the sock was clear for all to see. There was no chair in the room. I went to reception to request one to be delivered. On my return to the room I received a call on my mobile to suggest that I go onto the neighboring balcony and take one from there. The electric towel rail in the bathroom was permanently on which made this area far too hot, also the worktop surface by the sink was torn and pealing. The door to the terrace was already unlocked and the securing bolt was far from adequate and needs replacing. The television has far too many channels, over 4000 it would appear. But to find the basic terrestrial channels, BBC 1 etc, took quite an effort, eventually going via BBC iPlayer.

Séjour de 1 nuit

Avis voyageur Hotels.com vérifié

10/10 Exceptionnel

29 août 2025

Excellent

The room had a faulty TV however the receptionist was amazing and changed my room quickly hence why i keep coming back because pf excellent service

NASAR, séjour de 1 nuit

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2/10 Médiocre

29 août 2025

Matt, séjour de 1 nuit

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10/10 Exceptionnel

22 août 2025

Good Stay

john, séjour d’affaires de 1 nuit

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2/10 Médiocre

21 août 2025

Dont do it!

Its really bad smells of mould and weed and has drunks loitering outside ,room was filthy. So i left immediately. Looks ok from the outside but the inside is like a 70s throw back.

Séjour d’affaires de 3 nuits

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6/10 Bien

19 août 2025

Needs lots of TLC

This is a cheap and convenient place to stay. Only 15-20 mins away from Gatwick Airport. The Staff seemed friendly however did not speak much. The room was clean however if you are expecting a Premier Inn standard you will be in for a big disappointment. The edges of the room i feel havent seen a hoover in a long time with dead bugs on the floor. You do however have clean bedding and bath towel.

Séjour en famille de 1 nuit

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8/10 Très bien

17 août 2025

For us the location was very convenient. The room was clean and the location perfect for walking, with beautiful viewpoints very close by. It is off a busy main road but no noise issues. The building and decor are a bit tired but did the job and all was all fine for our needs.

Jason, séjour romantique de 2 nuits

Avis voyageur Expedia vérifié

2/10 Médiocre

8 août 2025

Hotel Not Nice.

Not a nice hotel. Base of my shower was falling apart and there was a continuous pipe gurgling sound throughout the night above my window. Uncomfortable bed, one pillow. All the carpets were dirty and stained, even though the corridors. No information about food etc! Never again!

GELSON, séjour d’affaires de 1 nuit

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The Bridge House Hotel

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Chambre Double Standard

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Chambre Simple Standard, 1 lit une place

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Chambre Familiale

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Chambre Triple Deluxe

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Appartement, 1 chambre

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