My stay was quite disappointing due to the lack of proper housekeeping services. The hotel has a commitment to provide cleaning every 14 days upon request, which is already a very poor standard, as 14 days is far too long. Even so, this minimal commitment was not fulfilled. During my 16-day stay, no cleaning was done despite my efforts to schedule it. The process was disorganized, there was not enough staff, and the timing for appointments was unclear. This severely impacted my overall experience.