Stayed here for about 10 days. This is a SUPERB PLACE, except for some of its staff. There is a white guy with a beard, who goes around intimidating people like a cop. For ex, rules such as no food in the room are not known to every one, So, he comes & threatens you to charge 20 Pounds fine. If that is so important, a courteous sentence at the time of check in will suffice, before you start fining. I booked a room as a male, but did not see the fine print & got booked in a Female dorm. It has happened before as well, when I stayed in Mayan Monkey, cancun & they quickly changed it. However, this guy charged me a 8 GBP fine for this. I questioned, why this fine. How come you allowed my booking to go through, knowing very well that a male was coming, but VERY HOSTILE STAFF. Rest all is superb