Ben's Guesthouse Kyoto

The hotel is super clean. Bathroom, kitchen, and beds are all very clean. The room is not luxury, but cozy and convenient. There is a supermarket nearby. The hotel representatives are very friendly. The owner Ben speaks English. Due to airplane delay, we arrived at midnight. Ben provided us with detailed instructions about how to check-in by ourselves. Easy to check-in and to get the key. My son dropped his airpod case on Taxi at the time when we came to the guesthouse. After we informed Ben about this accident. Ben asked office manager reviewed telephone records for that time frame and called those numbers one by one, eventually they contacted the taxi company successfully and was able to locate the airpod case. Then, Ben provided very thorough information about how to get the airpod case back. Small thing, but let us feel very warm. Appreciated it. When we checked out, the guesthouse manager allowed us to store our luggage at the office up to 3pm. Very considerate. Thanks so much! Love the place!

Would stay here again and again. Super clean and comfortable apartment. Customer service was amazing too, they gave us recommendations for local places to eat, including sushi Kura, a fried chicken place down the road, and amazing vegan Japanese, just check their board in the hallway next to reception. Location is a little way from the station / centre but it didn’t matter for us. Great value for the price, it felt home away from home.

We received best service. Mr. Showmen gave us the best consideration for our needs. We stayed 28days. The best of the best service. Thank you.

Everything was great. Clean, complete, high tech. Location just 5 minutes walk from bus stop, in the middle of a lively street. The only minus is no elevator. So be prepared to lift your lugagges upstairs 😊.

Fantastic place to stay and so close to Kitano Tenmangu Temple. The facilities are great and great price