The lobby looks fantastic everything else about the property not so much. We paid for the upgrade for a higher floor and view, which wasn’t terrible, but wasn’t great. The room itself was riddled with stains, literally had nowhere to store clothes, and the bed was the second worst thing to sleep on, next to sleeping on a mat in jail. Okay I know this was the biggest complaint among all guests, the whole towel situation. Housekeeping refused to provide any towels, replacement of dirty ones even when the room was cleaned, super annoying but I think I know why they don’t hand the towels out there 😂. Overall the location was great, a little rough, but no rougher than most major cities in the downtown area. If you’re looking for a crash pad, this place is perfect. If you’re looking for comfort or amenities look elsewhere.