The hotel is very well maintained. The beds are super comfy. The staff is very friendly, from the front desk to the cleaning staff , everyone is very accommodating. I would definitely recommend and I would absolutely stay here again.
When we arrived for our stay the first room they put us in had no working air conditioning and the toilet was clogged. We were moved to another room where the air did not work either but the toilet worked. We left a day early. The front desk attendant, Natasha, was very helpful in getting refunded for one of my nights since we left a day early. Very disappointed in this hotel and will not be staying again.
Elevator by our room was not working but the stairs were! Pool was nice and open. Nice workout facility. The breakfast was not included and the selection not so much. We had a room with a living room type area with a half kitchen.
I was disappointed the hot tub was not in serviceâŠthat was the reason I booked with DoubleTree.
Also, there was no cell service, at all, in our room. My alarm did not work and I was late for an appt.