I believe it was sofia (syrian hijabi)....she was the nicest person i met in my 2 days in medina. She was helpful with information and even gave me an extended check out. Breakfast was surprisingly v good too
They gave us a room with a broken hot water tank and therefore there wasnât much hot water to shower with
Then it started leaking in our washroom
We were going for Umrah so obviously we try to deal with it with patience but itâs still hard with small children
Had high hopes for this place but unfortunately was ultimately disappointed