I was there with my family. the location was perfect, we were able to walk around most of tour site from hotel. But hotel cleanliness is not so great. able to see the dust after cleaning. small tv but good that they provide chrome cast
We stayed two nights and our room was never cleaned. Also, upon check-in, I was not given the Wi-Fi address or password. Had to make another trip down to the front desk to get it.
We had a wonderful visit at Lotte. The location is perfect. We loved our room (King overlooking St. Patrick's - gorgeous view). It's a beautiful building! We enjoyed having a nightcap in the bar, and the coffee shop was very convenient. We will definitely be back!
Very clean & felt safe in that area as a fmly of 4 exploring nyc. The employees were very helpful answering any questions we had as well. Our kids had a great first trip to NYC!
Fantastic location with superb service. The highlight was the Rarities bar that was perfect to entertain colleagues/friends from Japan. And my room overlooked St Patrickâs Cathedral.