tried to book second day upon arrival clerk could not understand my request was worried about door damage i did not want to get blamed for it otherwise room clean and quite
I would have liked clerk to understand me
At $100 per night less than other properties in the area, the EconoInn was perfectly serviceable. Our double room was a good size. The down sides were the group standing outside our room drinking and no hot water in the morning (though we had it in the evening.)
When arrived in the room there was a ball of hair on the sheets (not ours) and cigarette burns on the bed cover and blankets. I called the front desk to ask for these to be fixed. Her reply was "housekeeping is gone; I'll come see what it is." Upon the worker arriving in the room she dusted the ball of hair off the sheets and pulled the covers back up and said "all clean". She pulled the bed covers off and brought a clean blanket. We asked for 2 extra pillows. She said we would have to come get them. I walked to the office to get the two pillows, where she said it would be a $15 fee per dog and that I didn't tell her we had dogs. I told her 1.she never asked. 2. The motel is pet friendly and I was never informed of the fee. 3. The 2 small dogs will remain kenneled all night. The desk worker got an attitude and said there is a fee per dog and I can pay it or leave. I asked if I could get an immediate refund. She stated "yes". However upon checking out immediately, she said it would be two to three days before I would get my refund. Upon leaving there was a dead bat in the parking lot! #rabies #disgusting room rate was over $90 with taxes
I like the location do not like the rooms that much because they're never clean enough and need new appliances there's always something wrong with the microwave & refrigerator.... I do hope this helps