First they gave us the keys to the room that it was already booked and somebody was actually already in the room. You can imagine how awkward we all felt when we opened the door. This gives me thinking and scares me a lot in the sense of what if they do that during the night, when you are sleeping and somebody just unlocks and walks into the room where we were sleeping. We had kids with us. Not sure how something like this can happen these days!??
Then when we went back to the reception desk to get a new room, none of the personnel spoke English. So it was really difficult to communicate with them and explain what happened. It took over an hour to sort this out and to get a new room.
The new room was dirty, the towels looked like have not been washed, the hair was in the shower and the water was dripping constantly which drove us nuts in the night.
The entire experience with this facility was awful to say it mildly and we definitely will never book again.
First of all the rate for the room was $191. We had searched for about 3 hours to find a hotel on our trip, it we would have never considered staying there. The room was dictating. The bathroom was gross. Looked like a two year old did some patchwork on the walls. The bathtub was so gross, neither one of us wanted to step foot in there. But the worse part was the duvet on the bed had a poop stain on it. The pillows were dingy. This place should be shut down.
In addition to the unclean premises, the beds made noise each time you move round on the bed. The water pressure was too low. The towels were very thin, to the point my family had to buy their own towels to use. The visit was so disappointing, instead of staying two nights, we only stayed one. Would not recommend.
I have traveled to over 50 countries and stayed is some poor locations. These were the worst towels and wash cloths I have ever seen. They were below the cheap cloths you would use in a car.