6/10 Bien
5 avr. 2025
Going downhill and roomwas dirty.
We've ataywd at this location 3-5 times a year for over 20 years. They've been remodeling for about 3 years, but it never seems to improve.
This visit, we checked in and Anthony was wonderful. Excellent service, friendly, so polite. We put out luggage in the room and left, as I had a speaking engagement. We returned around 11pm, very tired. That's when we really noticed how dirty the room was. Drywall dust was everywhere, the bathroom floor had pieces of drywall, a sugar packet, and dirt. The shower drain had a wad of hair from whoever had stayed there last.
We were too exhausted to change rooms, so we stayed, but we notified the front desk this morning at checkout. She apologized, but didn't seem concerned that we were upset.
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