Hotel Plaza Athenee

Quand je suis arrive a l'hotel on m'a mis dans le taxi,direction le Benjamin.Tout cela sans m'aviser d'avance.J'avais paye lors de la reservation.Je n'avais auncun autre choix.Lamentable!!!!

ca a mal commence ,la chambre était sombre et très petite.mais le service est top , pour s excuser lors de la note finale , nous n avons pas du payé les taxes et le rollaway

The hotel was very close to the Park Avenue Armory, which is why I chose it. It was a great experience--I had dinner in the bar, and the service and food there was first rate.

Perfect hotel. Doorman grabbed my carry-on right from cab trunk, never saw them until I got my room. Check in was immediate, room was great. Ordered coffee next morning, it was there in 10 minutes. Everything about the stay was terrific. It was a little pricey but well worth it. Great location.

We checked into our hotel and my wife enquired about upgrading the room. We were shown the larger room first for an extra USD150 on the 11th floor. the only real difference to the room we had booked was an extra 15sq ft of tatty carpet. So we stuck with the room we had booked. heating was not on either in the room or the bathroom and so the room was very cold. Took an hour of very noisy heaters to get it to regular temperature. The curtains in the room were ripped. We reported this to 2 separate people and nothing was done about it. We asked for a kettle and tea making tray - we had to pay USD30 for this and there was no instant coffee provided. The room service breakfast card that you hang on the door had no prices on it except for the delivery charge. The concierge was very helpful and generally the staff were of a good standard but basically working in a hotel which needs a big overall. Decoration shoddy in most of the communal areas and the furniture worn and in urgent need of replacement. Felt like staying in my dead grandma's house. Hot water and shower pressure were good - which I needed to use to warm up. Spa was outrageously priced USD240 per person for a massage - wow. Great location but the hotel doesn't live up to even half of the brand name - PA in Paris is arguably the best one in that city - this is a very poor imitation. Would not recommend to anyone who is used to 5 star standards.

This booking was made fraudently. Neither Hotels.com nor the hotel have been any help in resolving the issue or issuing a credit. Screw hotels.com and this hotel.

We had a wonderful stay! The staff was amazing. A special thank you to the concierge gentleman who helped my son and I with a student visa issue. I look forward to our next visit! Thank you!

My three night stay was

The Plaza Athenee is a terrific hotel, with friendly and attentive staff