It was amazing. The only thing I didnât like is paying so much to park after paying so much in a room rate. Also, the girl at breakfast was amazing, but yall have to give her help.
Room was clean bed was comfortable
There was no trash bags for the trash cans no microwave to warm up food the ice machine did not work so was unable to get ice for drinks there were signs for vending machines but when you got to the spot where it says theres vending there is no vending machine at all paid for complimentary breakfast food was great but service was terrible never got checked on nothing got seated order gotten taken and then server disappeared only time we saw her was when she brought our food out then never seen again honestly i wouldnt reccomend staying here considering how expensive it is hotel room is definotely not worth the price there are several hotels way nicer for cheaper id recomend looking elsewhere for a room
I loved how convenient it was for the convention and the room was nice and clean! The only thing I didnt love was the amount of sketchy people lingering around outside but thats no fault of the hotel. just a public street.
i do wish the hotel room had come with a microwave.
Service for this hotel was nowhere near what it should be for the price. Here are a list of things that we dealt with for a long weekend:
- Clogged sink: first maintenance call made it worse, second one fixed it but left dirt and muck everywhere in the bathroom
- Broken fridge: fixed, but broke again after 2 hours; lost some food to that one
- Missed a room cleaning, called to ask if they could do it; 6 hours later still not done. Call again, they say they got it, go to the bar for an hour, go back up - still not done. Call again, they come up and we give them 30. Go back up and our bed is SOAKING wet. Asked for a dry comforter, maintenance (??) brings us...a sheet.
We walked away from this hotel experience extremely experience even after giving them the benefit of the doubt and a huge amount of patience.
Needless to say, we will not be staying here again.
Stayed for 2 nights. Excellent location, reasonable overnight parking fee ($30/day). Staff was very friendly , easy check-in /out process. Complimentary water for the room. Fantastic salmon bagel breakfast. Good breakfast menu.