I checked in at 10 pm and checked out at 12 pm. In total I got 3 hours of sleep because of the noise throughout the hallway and the elevators. Kids were running everywhere in the main lobby. The front desk girl was yelling at everyone that cops had been called. This was not worth the price of my stay.
The only complaint was that there was no way to quietly shut the room door. It seemed everyone struggled with the same problem on the floor we were on. It sounded like every door was being slammed whenever anyone left their room.
This is the second time I have stayed here and both times it was great. The fitness center was always clean. The Zephyr Bar/Grill is wonderful. The bartenders and staff are always so friendly. Kaitlyn (bartender), Lisa (I think a manager?) were wonderful. Janelle at the front desk was so sweet, as was everyone else I talked to.
The stay was delightful. The staff was very friendly with our 1-year-old. The rooms were very clean. We will definitely be staying here again on our next trip to Kansas City.