When pulling into the hotel at first glance it looked abandoned. I grew up in this town and this hotel was not like this a coupe years ago.. my son was just born about 6 months ago and i had him with us. I went to check the room first for cleanliness but not to any suprised there were food and soda stains on the walls. The beds had stains all over them. Fresh cup rings onnthe counter tops and thr bathrooms. Dont get me started. Forhow much they charge they should be ashamed for staying open.
It was very unclean,the room had a stenchy Smell , the breakfast was cold, Coffie was ok but not the best .Hotel was very low class dirty. The covers to the bed were stained. We couldnât get a good night sleep
Very unprofessional they shouldnât even have the right to b open to the public.
Very friendly staff. Trash was overflowing in most public trash cans, (in the front of the building, parking lot, and public bathrooms). Pool was not in operations and the room sink had no stopper.
I have always found that Quality Inn is a convenient, clean, and affordable location in Carbondale. A person can catch the bus nearby at the Kroger store or across the highway at Walmart. Also, there is a Buffalo Wild Wings restaurant about one block down from the motel.
The room smelt real musty, the toilet wasnât cleaned properly. General upkeep seemed to be lacking. Overhaul we not happy with the experience. This was not what I expected from Quality Inns, I always look for your motels when traveling because of cleanliness and great service,and affordability. I hope this helps you in making changes at this location!