The 1st of the 2 major issues was the fact that, due to construction, patrons were unable to walk inside the hotel to go between their rooms and the front of the hotel (i.e., ride share drop-offs, the lobby, the breakfast area, etc.). I literally had to leave the lobby through the front door then go around to the back of the building just to access the elevator. (My room was on the 4th floor!) For those prices, I wanted an 'indoor' hotel experience. The 2nd of the 2 major issues was the fact that 1 of the elevators went out half-way through my stay. (*sigh*) Other issues were that 1/2 of the cable channels were inaccessible and housekeeping didn't service the room the entire time I was there. With all of those inconveniences, it would have been appropriate for the management to apologize and issue some sort of discount --- which didn't happen.
Average hotel. Nothing special. Pool was dirty. Bugs floating on the top and dirt on the bottom. Room was small. Hotel seemed a little old and outdated.
Positive:
1) Hot water right away
2) helpful staff; front desk good communication. Laron was an excellent communicator!
3) very good breakfast
4) comfortable beds
5) Room lighting was excellent.
Negative...
1) room with double beds. Didn't leave much room to walk around
2) Floors were dirty and needed to be mopped.
3) Our room wasn't cleaned the day we did not put out the Do Not Disturb sign. We were out most of the day so there was time for housekeeping to clean it. I ended up going to the laundry room and getting more towels.
It was clean and full for the night and even under construction you knew it was a place people trusted. Still very clean and in good shape to be a guest.
It is looking a little worn around the edges. The room was much smaller than any other Hampton Inn Iâve stayed. The iron didnât work at all. The front staff when I checked in was friendly. The location was fine.
The location of the property was not too far from shopping centers and the location where my son was playing basketball. The only issue we struggled with was my son could not connect his PS5 to the WiFi.