The woman that checked us in had just come in from a smoke break that she was taking under the awning out front of the hotel. She smelt heavily of cigarettes. Was short. Didnât give me any perks even though Iâm an honors member and have gotten perks at every other hotel I stayed at. When I got into the shower I found out the hard way there was no conditioner or body wash in the shower. Then when I got out I figured out there was no lotion. When I checked out after my one night stay I mentioned it to the woman working the counter. Her response was âdid you call down and let us know?â I said no, Iâm telling you now. She replied that I should let them know next time. All I could think wasâŠwhen? While Iâm in the shower soaked and naked and my family is still sleeping?! Really?! Who in their right mind would call you naked and half clean to bring conditioner, body wash, and lotion to the room to fill the containers that are attached to the wall, and then finish their shower? No mam. I used the shampoo to wash my entire body and my hair is a little crunchy instead of silky smooth.
Convenient overnight stop on our road trip to visit friends. Welcoming staff, nice room and great pool, hot tub and exercise room. Only downer was breakfast - cold French toast sticks and eggs. Still, i'd happily stay again
Largely a good stay. The rooms were comfortable and the staff was very friendly.
The gym was not taken care of. The first time I used it there was literally nothing there you would expect - no water, no towels, and no disinfectant wipes (or spray) to wipe down the machines after working out. I told the from desk and when I went a few days later there were towels and water, but again no wipes or spray. Really unsanitary.
The Suite was Top Notch!! Walking i to a sectional in the middle of a a theater in the middle of your room. Then you see the SpA Bathroom...blew my mind. TOP notch!