6/10
Not sure what the overall problem with this hotel was. I expect high quality from a DoubleTree and it was not available with this hotel. The high point was the food in the Bistro - outstanding to the point that we ate there twice. I suspect the hotel was under new management and possibly after some renovations. It seemed that many of the staff were training. They also seemed to be short staff, especially for cleaning rooms. Our room was missing some items and the couch bed was extended when we checked in. I am a CPAP user and the bed lamp sockets did not provide enough voltage to power my CPAP. A staff member had to come to the room, pull the mattress back, and then reach under the headboard to plug my CPAP. Ice Machines only on 2nd and 3rd floor and 2nd floor was inoperable. We were on 1st floor. Possibly the worst mattress we have slept on in years. Landscaping was almost non-existent. I would not recommend this hotel.
James
Séjour de 4 nuits
