Curtain had a stain, box spring had a stain, it can get loud if you have a room facing downtown. Overall it was ok. All the staff, however, were excellent. Super friendly and helpful. The location was great as well.
This is my 3rd time staying in this hotel for an annual event. Last year was a nightmare due to a hotel-wide electrical issue that caused the key cards to not work and required that staff let everyone into their rooms each time they entered.
This year
I had high hopes for the Hampton Inn after reading and comparing reviews of the property & others in the area.
The staff was very friendly and the location is great.
However, the room was very humid; it was so sticky it was hard to get comfortable. We stayed three nights so it was not a one off. The bathroom does not have a fan & the HVAC filter was disgusting (see photo) so Iâm sure those issues contributed to the problem.
The refrigerator didnât work so the perishables we brought, well, perished.
The icing on the cake was the bug bite I received the first night. I asked the staff to inspect the mattress just in case I had missed signs of bed bugs. It was clean. I was informed they have a spider issue because the hotel is next to a river. They looked at & photographed my bite & concluded that was indeed a spider. Iâm not sure what could have been done but I was nervous about getting more bites over the next two nights. Luckily, I didnât.
The staff changed the HVAC filter & replaced the refrigerator the day after we arrived.
Overall, the hotel and staff were wonderful. The air conditioner is our only complaint. It was set to 62, but never came close to reaching that. It was blazing hot outside and a felt like a humid 70 in our room.