I was excited to bring my girlfriend down to BG. I searched for the right place through your site. The room was dirty and old. Nothing like the pictures. The bed coverings were old and stale. Equivalent to a Super 8.
The breakfast area was immaculate. Lobby was very nice.
We have stayed at Hampton Innâs on the past as we enjoy the convenience of location and breakfast. This one however needs work The room smelled damp and stale. There were stains on the curtains and the mattress needs replaced.
The staff, however, was very pleasant and attentive.
This hotel needs some upgrades. This is our second time staying here. The first time was just OK but we decided to give it another try. This will be our last time staying at the Hampton Inn. The carpet was dirty and the bed was worn. I requested extra pillows from the front desk and they said they didnât have any. As we were walking to the elevator we were talking about how they donât have extra pillows and one of the housekeeping staff overheard and apologized for the inconvenience and worked their magic and brought us two pillows. It made sleeping in that uncomfortable bed much better. The handicapped accessible room should be cleaned a bit better. Most eye level stuff was cleaned well but they need to see where a wheelchair bounded person sees and clean there as well. This picture is in the bathroom at chair level. Everything and eye level for standing person is clean. Itâs an easy mistake. Just something to consider.
Prefer not booking a handicap room. Also, not a very welcoming front desk experience.
Will not take the Hilton account number due to Expedia reservation.
Our stay was very nice, very very clean. Breakfast was wonderful. The only thing is that they were under construction. But, I guess that is a good thing because they are making themselves from a good place to stay to an excellent place to stay! Over all, we had a great nights sleep and all was well.
Had to change rooms due to construction and the 2nd room was worse. Really load a noisy the entire time. Bed was so bed I slept on the floor. Also there was no hot water to take a shower
We have stayed here several times; love the location.
Check in was quick and I was offered 2 bottles of water for free.
The beds are super comfortable.
Looking forward to their breakfast( the selection is endless.
We definitely will be back again.
Hotel is under renovation. Ceiling in hallways were open. This should have been noted before reserving. Front desk staff was amazing. Signs up letting us know there was construction.
They were remodeling this hotel. We understand that needs to be done sometimes. That part was not the problem. Our room had no microwave and we definitely use the microwave in our room. The one in the kitchen area didnât work even half what a normal microwave does. And then, we went down early and breakfast was not ready even though it should have been ready for over an hour. The place was nice and clean and the front desk staff was fabulous or I wouldâve given this a worse review. Once they get it remodeled and get somebody different in there to make the breakfast, it should be a very, very nice place.
Our stay was fabulous! We really enjoyed it and will definitely stay again. The bed was not that comfortable, actually a little on the hard side and the toilet was very low. The room was spotless!