2/10 Médiocre
29 juin 2025
Don’t stay here!
The evening we checked in we found hairs in the beds. The shower knob fell off in my husband’s hand. The next morning when my husband complained they said we could change rooms but we couldn’t pull the covers back and check for hairs. The next day we went to go swimming and there was an uncovered grate that was dangerous to children and elderly directly outside the door going to the pool. There was no hand rail to enter the pool and had a large step down into the pool. We said forget it got our stuff and checked out. At the check out the clerk only said sorry but never offered a discount or to reimburse for our staff that we didn’t even get to enjoy or stay. There were others behind that we leaving due to the conditions of the building, room, and lack of consideration of the staff.
Penny
Penny, séjour de 2 nuits
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