I was very disappointed in my experience at this hotel in Coralville/Iowa City, Iowa. I had to constantly ask for room service I felt that the staff, at night, was busy with other activities other than hotel services. When I checked out after my week long stay, the hotel front desk clerk was no where to be found, which had been the norm my whole time there. When I did ring for the front desk and waited fro about 3 minutes, an individual came from the continetal breakfast area and said, "Yo you need something!" I told the individual that I was checking out. He stated in a gruff manner "Do you need a receipt?!" I stated No. He told me to put my room card on the front counter. Then he went back to talking either to someone behind the breakfast room or talking on his phone. I felt like I was in the hood of Chicago. This will be the first and last time that I stay at this establishment in Coralville/ Iowa City,Iowa