We waiting outside for a long period of time because there were no staff on site to check us in at 1:30am. The room was disgusting. The headboard had greasy handprints all over it, the room smelled like a dirty hamster cage! The bedding looked old and faded ( not crisp white) . The pillows were flat and stained, and there were not enough towels provided in our room . We had 4 people and there was only 3 towels. It was a really bad hotel and if I were you I would be embarrassed to offer to customers!
Arrived with a reservation at 8pm. No attendant at the desk. Another guest called the phone and was told he'd be there in 20 minutes. When we returned 15 minutes later I called and was told 10 minutes more. What hotel doesn't check guests in! The room has a noisy bathroom fan running making a burning smell which faded when I turned it off. This is a suites hotel but the kitchen had no plates or cups or anything. Could not even hear a cup of water...