We loved our stay at the Platinum Suites by SNC. The communication was good, we loved having 2 separate bedrooms and bathrooms, the view is incredible, and there is a lot of space in the apartment. It felt loke home. Full-size fridge, washer/dryer with detergent in the unit. We couldn't have asked for more!
The unit is so big and spacious with a queen and day bed, a study, a living room, and kitchen and dining. The internet is good, 5G. The agent was very responsive and clear about instructions. I didn't know I have to deposit 300 MYR cash so I offered that I give him a mix of different currencies. He ended up just asking me 40USD, for formality. Am glad he's that considerate. The bldg has a nice cozy lobby. The infinity pool overlooks the KL tower. The next building has some convenient stores. I'd come back here again.
Property do not have front desk. We checked in quite late and the room is not clean as there are few cockroaches in the toilet. After inform the owner, they changed room for us. Appreciate if you could improve the cleanliness of the room as there is also dust smell and ants.