Second time staying here and just as pleased as we were the 1st time, last year. Quiet, clean and love how different the property is vs a traditional looking hotel. Courtyard is beautiful. Feel safe here. Front desk is very attentive.
What was making about the property was the spacious room with the walk in shower in addition to the king size bed. The room came with fresh towels and my name was on the tv, which was my favorite part of the entire room. The hotel staff was very accommodating, especially with providing me with complimentary tooth paste as I left mine at home. It felt just like home, maybe even better.
Property was clean, a little noisy. Food was delicious, but they charged my breakfast to my room that I already paid for with a debit card (the transaction went through my bank account). They tried to tell me the cameras showed no payment was made. It was on my oninne banking as a transaction, so that could not be disputed. They wouldn't take it off, even with proof. They told us we had a poolside view with the patio/balcony, but our room had a view of the back parking lot with construction. Phone didnt work. Advertised Starbucks coffee, but that was only until 10 am, even though they told me it was "all day." Not a happy customer.
room wasn't clean, had to switch rooms because it appeared to be flea's or something of that sort on the bed sheets in the first room. The staff downstairs never answer the phone and when they do, they put me on hold several times back to back. My last night staying there the air conditioner went out around 8:30 pm and they didn't have any maintenance or anyone available to come look or fix the AC.