Room was really great and the bed was pretty comfortable. The pillows were also great. The fro t desk was extremely friendly and helpful. The workout room could use a couple of machines repaired, but it was reasonable for a hotel. Overall happy with our stay.
Had an emergency come up and asked desk to checkout day early, they told me no problem they would refund me for the next day. I checked out before noon. I checked on refund and Expedia said they refused now. Called Expedia again and they said there is nothing they can do. What a bunch of garbage, was given permission by the manager, even called Expedia BEFORE I left everyone said no problem. Still have not gotten anything, spoke with manager once again said no problem have Expedia call us to take care of it. Once again Expedia contacts them and they said they would not. Either the Manager is Lying directly to me or Expedia is, they have both lost my business it seems and neither care.
I want to thank Pam at the check in desk on Saturday March 22! The hotel was very. Just & r room of 2 queen size bed was not yet available so she offered us a very nice discount for taking a king size room ! I really appreciate ur kindness Pam! U r great at ur job!âour stay was great!