No phone in the room to be able to contact front desk.
Tub/shower is very slow draining
Cart to carry belongings up to room barely fit in elevator and was coming apart.
When we first checked in the only cart available was like one that you go shopping at Home Depot for wood.
Key cards did not work on Tuesday when we came back from my husbandâs surgery.
Room was not cleaned or fresh towels. We stayed from Monday-Wednesday
Exhaust fan in bathroom was very noisy when you would turn it on. The noise was too much to leave it on.
I only stayed one night, checked out at 8am sharp! There were roaches in the bathroom everywhere and in the âliving roomâ area of the room crawling on the ceiling. The hotel lobby receptionist at night seemed a little confused. The smell of marijuana was so strong all throughout the hotel, including the 3rd floor. The day receptionist was very nice, she said to call hotels.com for a refund, I have messaged them and havenât heard back yet. She was very apologetic and said they would give me a refund for my stay. However, I am still waiting for hotels.com to get back to me.
A lot of trash laying in the halls entering from the outside the buildings as well. Parking lot was dirty the scent of marijuana throughout the entire building even in the room air condition not working properly could not keep it on more than two minutes on and off on and off no matter what. No decent breakfast.
My daughter and I stayed for four days and were beyond comfortable!! The hotel is a little older but very well maintained in my opinion. Its very clean and smells amazing!! Are room was super comfy and sooo spacious!! We had little trouble with tub draining but that was only real issue. Beds were super comfy and area was quiet at night.