I don't know what the high rating is all about. Room is too outdated and worn out to make you feel comfortable. No switches on the lamp to turn them on. You have to go behind the bed to manually plug them in. Still the bedroom and living room stays dsrk like as the lamps are not that good. Most annoying part was they don't provide any lotion in the room. I asked the reception, they said they don't have any which is very disappointing if you travel on months like December. I have travelled many cities in many countries but never saw something like this in a hotel. Pillows are very old, almost laying flat to the bed, no plush. Wifi drops frequently. Last but not the least, worst breakfast I have ever had in a hotel of such price and rating. Barely any option other than store-bought packaged bagels, waffles and breads. Only milk option was packaged reduced fat milk. Overall very unsatisfactory stay. I would never ever recommend it to anyone. Also, I don't trust hotels.com ratings anymore.