2/10 Médiocre
2 juil. 2025
Don’t go!
The checkin clerk was polite & accommodating. It was downhill from there. The room was filthy and several items were broken and previous guests had left food. After visiting the hospital we went straight to bed only to realize that we had been sleeping with bugs all night! I took the pillow with the bugs to the front desk. Instead of apologizing and taking the infested pillow he instructed me not to get bugs on the counter and leave it in the room. I put it in the bath to avoid contamination with other bedding. When I spoke to the day clerk, the incident hadn’t been reported. I didn’t bother to file a complaint about breakfast. It was 6:00 and there were several guests waiting and the light was out. I asked what time breakfast started, he told me 6:00 and threw some muffins in a basket. We checked out and went to Dennys for breakfast costing us $27. Breakfast included is always an amenity that I consider when booking. I was told that I would have to go to hotels.com to get a refund!



Deborah
Deborah, séjour en famille de 1 nuit
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