The hotel is nice - the bed was comfortable and the shower, hot. The rating would have been better if they did not: (1) make the bed without asking me, (2) take a towel from the room and it took most an hour to get it replaced and (3) say that the restaurant is open from 10am to 10pm but no one was there when we arrived at 1pm. The staff is friendly but seem to be overworked.
Overall, the experience wasnât great. There was no shower curtain, no exhaust fan, and the AC/heater didnât work consistently. The bed was very uncomfortable, the walls were thin, and the overall vibe of the place felt off.
Honestly spend the extra funds on a better hotel and somewhere closer to the historic area.
The hotel went out of their way to celebrate our honeymoon with a special treat. The hotel doesnât have much around to do in the immediate area. The towels were very old and could be updated.
Location is far from the historic district and closer to airport. If youâre looking to be closer to restaurants and shops, then this is not the place. We booked this hotel since we were looking for a spa, but you can find multiple spa services in the downtown area
El hotel estĂĄ muy cerca del aeropuerto, algo lejos del centro pero caminando a unos 30 min, el cuarto estuvo grande y en general todo con el hotel excelente.
No hay muchos restaurantes al rededor para comer, pero el hotel tiene un restaurante muy bueno
Big pool on the pictures is ice-cold and dirty (existing just for the pictures). Sauna is not warm enough and it is not possible to add water to it to make it warmer. Massage is with male masseur.
Todos los dias tuve que pedir toallas, porque cada vez que realizaban la.limpieza se las llevaban y no reemplazandolas. Pague por una junior suite y me dieron la habitacion mas pequeña que una normal. Queda retirado del centro asi que debes tomar transporte para ir al centro. No repetiria mi experiencia si regresara
No tiene buen servicio de limpieza del cuarto, no te colocan toallas limpias todos los dias ni accesorios de baño.como jabones y shampoo. Lastimosamente tuve que ir todos los dias de mi estadia a solicitarlos a recepcion.
Interesting location between the airport and the train station.
The staff is very helpful and friendly. At reception aswell as in the restaurant.
Comfortable bathroom and beds.
Old smelly property in a noisy neighborhood. This in itself would not be a problem, but the soundproofing in the rooms is simply non-existent, so bring earplugs. We had to ask twice for the towels in the room to be changed, and they were old, smelling of bleach and stained.
The stuff didn't show any willingness to cooperate.
Definitely not the best service
Viejo mucho y nunca me habia hospedado en hotel no tiene agua caliente ,el desayuno pesimo,el elevador no funciona tenia que subir por las escalera hasta el piso 6