No me gustĂł que en la pĂĄgina de Hotels dijera que se limpiaba la habitaciĂłn a diario, luego encontrar un cartel en el baño que dijera que se hacĂa interdiario y luego (supongo que por un error) que en tres noches de estadĂa no la limpiaran ni una sola vez. Nosotros mismos sacamos la basura en la tercera noche. Nos dieron un cupĂłn de 20 usd para una tienda y el ofrecimiento de una noche gratis en la siguiente estadĂa ahĂ si un dĂa volvemos.
They put me in a handicap room which I did not request. I'm 6' and couldn't use the bathroom mirror. Had everything to make coffee in the room but no coffee maker.
If you need a stop not too far off I-40 in East TN, this is a clean and convenient spot. The hotel was superb with a good breakfast; and all day coffee & cookies. The staff were friendly. There are a few restaurants not far from the hotel. Beyond that, it's also close to Carson Newman University for those making college visits.
Looks like the facility has been updated recently, but still needs work. The first room we went to couldn't get in. They said the battery on the door was bad and gave us another room. When we went into the next room the temp was 55 degrees. Took over 2 hours to get to the mid 60's. Only got to 68. The elevator was freezing. The breakfast was the highlight of the stay.
The hotel was recently renovated and the entry area is nice!! The room was a good size and comfortable. The hot chocolate and coffee all day was great! The staff was extremely helpful, especially after my child left a card in the room when we checked out that was turned over by the cleanup crew and was able to be retrieved by family.