We had a great experience. Check-in was quick and easy. The staff were so friendly and helpful. I wish there were more breakfast options, but I cant complain because it's free!
I did not knew Saint Charles before these two days. Great and elegant. The hotel corresponds to that. Clean, fantastic beds, pool in great conditions and a lot of bars and restaurants even a walking distance. Not all, but the absolute most of employees, very kind.
This hotel is great, very modern and clean.
The value is excellent. My room was quiet and comfortable.
The staff was pleasant and attentive, the property has lots of parking, and the hotel is close restaurants.
It is easy to access downtown St. Charles from the hotel.
To start...the place is quaint looking outside. However, the front desk was not staffed. I needed to use the desk phone and call the attendant who showed up about 10 minutes later....no apology. The room looked clean...just don't drop anything that causes you to see under the bed...yuk. Then there was the crazy druggy next door who I had the displeasure of being threatened by in the hallway. Other than that...a great overnight stay.