When we arrived in our room there were grime marks in the bathroom and the floors were not super clean. The outlet between the beds was broken and there were very few other outlets. The pool was green until day 3 of our stay. The breakfast didnât offer much, which is ok, but it would have been nice to offer some fridge items or some different things. We stayed 4 nights and were not offered any tidying or towels, but we went and asked for some. For the price, I am thankful, but having things clean makes for a more comfortable stay.
No towels in room when i checked-in. Mold growing on shower head. Carpet in room coming apart. No Internet in room. No ice machine. Dirty socks behind bathroom door.No jam seal on entry door.
The room was 85° and smelled like it hadnt been used in months, took forever for the AC to get cold and cool the room down some. The stairwells had absolutely no lighting in them so it was hard for my elderly mother to see. I reserved a ground floor room and got 2nd floor. Beds were super uncomfortable and thr were stains on the bath towels. I will never stay at this place again.
Nice check-in friendly staff. The condition of the property is pretty bad. No working lights in the stairwell to the second floor rooms. The overall condition of the grounds is not good. The breakfast was also poor compared to most Wyndoms. Staff was friendly and helpful
We booked this hotel for our family for a dance comp in town. We thought from the pictures it wouldn't be too bad; just dated. However; we were wrong. We got to our room and the toilet had urine on the seat and feces down the side. The mattress was a brown/yellow and there were bugs in the fridge. I went to the front and asked about a refund after explaining what I saw. I feel that if you cant clean what's obvious; I can't trust that you're cleaning the things that aren't as obvious. The man at the front would not refund our money and instead just said they could come clean the toilet. Some things can't be unseen. I'm not in need of anything fancy; but I do expect basic cleanliness. Needing updating is one thing; but there's no excuse for that. We left within 15 minutes of checkin and went to the holiday inn across the street.
My room was so musty smelling i had to leave the door open and it still didn't air out. The tub wouldn't drain when i showered and the food on the breakfast buffet was ice cold Saturday morning. Some people put their sausage and eggs in the microwave so they could eat it The coffee pot was empty and nobody around working the buffet