We were impressed with the breakfast, the hotel was clean, a bit aged but well taken care of. The staff was top notch, putting notable efforts to ensure our stay was as good as it could be. The bed was not very comfortable, a little hard for my liking. Close to Hershey Park. The indoor pool was nice for the kids. Economical! We would stay again.
We had a prolonged stay here. It started out a little rough. There was pink mold on the shower head and around the shower. We cleaned it an it was better. We did tell them and they came and did a better cleaning.
I've stayed in may Hampton Inns and this seemed a little outdated/rundown from a room standpoint. The pool and workout rooms were nice. The laundry area was a nice perk, although not kept very clean. The breakfast was a standout. Great variety, only ran out of some things on one occasion. Overall, a highlight of the trip.
Unfortunately, we went to Hersheypark with our family and did not arrive to the hotel until around midnight. We had spent the day in the park so my toddler and 7 yr old were exhausted or we would have asked for another room, after spending 14 hours in the park we were really looking forward to a hot shower and comfortable bed but this hotel was extremely disappointing for a Hilton Brand. There was pink mold throughout the bathroom, the beds felt like you were sleeping on bumpy rocks. There was visible pink mold all over the showerhead, shampoo, body wash and conditioner holders. The carpets were not vacuumed well, the towels smelled like mildew. Just an overall horrible place to stay. It literally only take a few minutes to spray the mold with bleach to get rid of the mold on all surfaces. It was very obvious that they only oick up and straighten the rooms, not clean them.
Front desk staff was very nice. Ease of check in and check out. Pool was nice although we did not have time to enjoy it. Breakfast was good. Rooms need some serious updating. Carpet had stains. Beds all felt like pull out couches. Towels were clean but not soft, kinda rough. Overall ok stay. Room was spacious. Lobby was nice and very clean. The surrounding grounds were nice. Elevators bordered on scary with the noises and they way they jumped. We used the steps. Not what Iâm used to with Hampton Inn. Would look elsewhere the next to find something that accommodates my idea of a good stay
It was a great time for all and the hotel stay was very accommodating. Brandon saw to it all our needs were met and needs to be rewarded if this how he treats everyone which it seems from my observation. Thanks again Brandon...
Everything was great. Nice and clean. The only thing is at breakfast everything was fine or low. Nothing for filled for over 45 minutes. Several guest coming In to eat and no food. Lady at the front desk had to come over to start filling things. Other than that everything was great.
We stayed for one night in a suite. Location is perfect since its close to Hershey Park and Chocolate World. It appears that there is staff shortage. Took a while for someone to come to the front desk to check us in, and same experience checking out. Room was spacious and clean, equipped with full kitchen dishwasher, microwave, stove, full sized refrigerator. Truly appreciated the hot breakfast options and the friendly staff in the dining. The major issues were the toilet( very dated and very slow flushing) which ended up being clogged. Bathtub had rust in some areas and the tub drained very very slowly.