Quality Suites San Diego Otay Mesa

I would have loved to have had better customer service not sure if they were short staffed. I reported to the front desk that the frigde was broken and a couple other things in the room. never got offered anything for that or anything to put my food in. I even asked for an extra ice bucket because most of my things were going bad did not ever receive that either. Then when after I checked out I had another charge on my card and I called the hotel.The girls on the phine falsely accused me of wrecking the room and that was why i was being charged and that the room was shut down because I ruined it. I wish i would have gotten her name because she was very rude. i asked her what was wrong with it and she couldnt tell me. She said i would have to talk to a manager. After calling back found out that wasn't true the room was fine just as i had left it. I I was being charged a no show fee. Took like 2weeks to finally get refunded for that charge.

Overall good hotel , but the bathroom was not to clean up on my arrival, toothpaste squirted on the bathroom sink handle from previous guest ??? Other than that it was comfortable

This was a very nice hotel specially because it's so close the CBX. The only thing was that walls were very thin I could here our neighbor snoring. But others that that it was a good experience.

Good for The Money

It's ok but dirty my pillow has old blood shows they did not change the all bed