desk service- excellent
maid service- terrible
( blankets were yellow stained, some spots just having holes as material had been deteriorating, floor carpet is so dirty and room smells mold as vent fan did not work, furniture is heavily used with acratches , lamp was broken, matress is unevn and feels every spring )
breakfast- food choices are good as in any holiday inn express hotel but some items - water bottles and yogurt - we need to ask several times to bring no matter of time- 7 am or 9 am- yogurt and small water bottles are not at service area.
it feels like i m in south america as service personnel, including breakfast service, do not speak english and do not want to make any effort to speak english