6/10 Good
Dec 27, 2024
Not impressed
I had a good experience checking in and the room seemed clean and updated. My initial only complaint was that the bathtub had what looked like rust stains and chipped enamel that made it look dirty. We slept well but then in the morning as we were getting ready to check out my mom found a used bandaid stuck to the bed sheet- my mom was not using any bandaids. This was quite disturbing and I informed the front desk clerk who made a look of disgust and said he would notify housekeeping but there was no other apology or offer for compensation for the situation. Not impressed with the cleanliness or customer service.
Wendy
Wendy, 1-night family trip
Verified Hotels.com guest review