The clerk at the desk was very rude and abrupt. Wanted me to give him 50.00 in cash for deposit. I did not. I gave him a credit card. He wanted me to go to the ATM and get cash. I did not. Will never stay here again
Towels were grayish, bed sheets stained, had to ask for toilet paper, didnât bother to refill anything. Reserved for 4 people, only placed 2 bath towels. Guessing it was owner or family but had me wait to be assisted while he was on a personal call. Literally had a sign on the counter stating âback in 5 minutesâ yet he was sitting right there behind the counter.
This hotel was horrible. Staff was rude and unprofessional. Room was just as bad. Graffiti inside room. Towels smelled dirty. Never again would I stay here. I asked for a refund but was denied that. I adked for anither room but was told they didn't have one available. Do not stay here!
The cleaned this property up enough to become an Econo Lodge and never looked back. The staff is terrible. The property has ONE door and three stories of rooms. The rear door is bolted shut. Furniture in the room was old, worn and broken. Window sealed shut. Microwave broken. "Hot" water just above cold. Barely enough pressure to shower. Old thin towels. Hot & cold reversed in the sink. Policies at the property DO NOT match what is written here on Hotels. They are not pet friendly and charged me a higher deposit for my service animal which is illegal but I was trapped.
The lobby and hallways reeked of weed, despite a nonsmoking policy. Our room smelled like a boys locker room. The bedding was dirty and had a dead roach. We are sure there was blood throughout the room. The shower curtain was held up with zip ties. Wholes in the walls and overall not well maintained. The walls are paper thin so when other guests were talking it sounded as if they were in our room. We do not recommended this location to anyone.
You definitely get what you pay for with this one which I expected that going in. When a hotel can't/won't even provide the basics such as washcloths, more than two towels, a bath mat, a cheap coffee maker, etc. Won't return to this one. All the staff here are in a perpetual state of grumpiness, too.
Poor water pressure.
Have to ask for ice at the desk, then it is given to you in a small extremely flimsy trash bag.
Sheets were full of holes.
No visitors allowed. If my friend and I wanted to stop by on the way to our event, she couldn't go up to my room with me while I picked up what I forgot and went to the bathroom. She had to wait outside or in the car.
Horrible smell- 1st room they gave me had a horrible smell, doors lock were broken, shower drain was clogged, towels were dingy and had stains, furniture was broken. Second room was a little better but the smell was still there, floor was dirty and the A/C was very loud... I basically rested for a couple of hours and checked out... It was a a breath of fresh air once I walked out of that place... You have been warned !!!!
It was really good. I think the guy at the front desk maybe named Gerald. He was really helpful if we had any issues. Which I only had one. I do drive a car but there were plenty of places within walking distance. Pool looked clean and inviting. Had a good experience visiting San Antonio.
Itâs worth the money and you get what you get. But just because itâs affordable doesnât mean you have to be on the dirty side. Example floors felt grimy in the room. That was like the biggest issue with the place.