Wouldn't stay again if it were free. Check-in line took 20 minutes, only to discover that my two rooms were on two different floors, despite booking both at the same time, in advance. Bedding was cheap and stained on one of the four beds, but so were the rooms. Towels were also stained. There were people sitting in the parking lot drinking in front of registration entrance. Non-smoking hotel and the first floor smelled strongly of some burning substance. Second floor had a strong odor of smoke coming from 2 rooms. Breakfast consisted of a few pieces of bread, a few bagels with no cream cheese in sight, two types of cereal, and maybe a thing or two of yogurt. Online photos look very different in the breakfast area. Final straw was the six-live-roaches on the bathroom counter, this morning. As we were leaving a deputy pulled into the drive... was it a coincidence or related to loitering or consumption of suspicious substances. Headed to the area again and will need a single room, but I won't stay here regardless of the cost.
There were multiple people eating, smoking and blocking the stair wells making them impassible. There was a car outside of one of the main entrances with someone smoking what smelled like a type of non prescribed medication in the parking lot, sketchy people outside and even a guy that I was told had a room there was sleeping in the hall outside our room! We have the pictures and front desk couldn't do anything because they have NO SECURITY!!!!!
The room was just overall dirty! It had a jetted tub and there was no way I could use it because it was not clean. It was the worst place I have EVER STAYED!!!! It is a place I will never stay again!!!!
We had a wonderful snd comfortable stay. All the staff were so pleasant and helpful. Bed was comfotable, plenty of options for tv viewing. The complementary breakfast was a wonderful bonus.
The guy at the front desk who checked me in was excellent. He was kind, friendly and helpful. Our phone didnt work, the tv wouldnt work. He brought us a new remote, but said he couldnt fix the phone. Our room was #200 accross from washer and dryer. People did there laundry till 3 am in the morning, they would stand out there laughing, talking and cussing. You need quiet hrs on washer and dryer time or move the stupid things away from guests room. Now I know why they wont fix phone, because I am sure we were not the only guests who complained. We got maybe 2 hrs of sleep that night. I dont like the fact this hotel is not gun friendly. Everyone knows gun free zones is where shooters go first. Shame on you. Do beyyer for customer safety. The room was very nice and clean, also air conditioner did not function properly we were hot all night. Also you need a label under the switch that turns on jets, I thought the jets didnt work, then after I was done bathing I found switch. I think the right thing to do would be give us a free night at another hotel good for a year. Then I might consider staying there again.