The beds here were so comfortable that I am willing to find any sister properties with the same mattresses and stay at the sister properties in other cities.
From the time that I walked into the door to the time that I left that clerk, Jennifer was very helpful. She was very professional on guiding us where we can go for our anniversary dinner then she went her way to make sure that my room was an excellent condition. She was a very awesome person. I couldnât have been more satisfied than I was that day. Thank you.
The key didnât work, had to return to office, bugs in bathroom, light over sink worked on & off, sheets were rough, the chair by the bed was so dirty with black stuff streaked on it we didnât sit in it and what really shocked me is they wanted a $20 deposit on the plastic key card that had to be redone, and seemed shocked when I hand delivered it back to the desk to make sure they got it returned instead of leaving in the room. I would not stay here again!
Wow! Don't let the exterior fool you. This is a great little no-frills motel very centrally located in New Braunfels. The woman behind the counter was very friendly and helped me get checked in quickly and smoothly. She gave me some good recommendations for breakfast, and made my experience that much more enjoyable.
The room was clean and well appointed. The AC worked great, and the bathroom was very clean. The sheets were clean and crisp, and the bed was very comfortable.
I will definitely consider this location again the next time I am in town.
Very nice people. Hotel is right next to I35 so you can hear trucks all night long. Carpet had lumps in it, bathtub had bugs in it, Floor had burns where a hot iron had been left. The room was clean and the staff was exceedingly nice and polite.
The only detractor to my stay was the fact that the photos of this property on the app are outdated and this hotel looks NOTHING like them. Also, the advertised queen beds are actually double beds. This is not the fault of the current management, but should be rectified as I wasn't the only person checking in to notice the disparity.
That being said, the rooms are clean and comfortable and the staff is friendly. The hotel is within easy distance of many dining offerings and the convention/civic center. Also, the price is very reasonable.
The pictures on hotels.com did not match the description of the facilities.
Room temperature in the shower was not easily adjustable
Seems to be like false advertisement
Staff was pleasant, however there were ants in the room and nothing was done to resolve the concern. We were unable to move to another room, due to capacity. Not the worst place we have stayed, however will not be returning.