The location of this property is excellent. The room was huge and everything was pretty comfortable. It would be better to have in room coffee with real cups instead of paper and Keurig machines with plastic trash.
Weâve stayed at the Plaza Inn in the past, but not after Covid. I always loved the comfort of the beds and the pillow menu. This time, the bed was terrible, the pillow top was flat from years of use, so the underlying mattress was hard and somewhat lumpy. Bad for someone with back problems. I had to get the extra blanket and fold it and put it under the sheet to have some padding. The pillows likewise were foam and not comfortable. The bathroom fan was almost non-existent. I think the Plaza needs to revamp so,e,things. The staff and the location are excellent.
Beautiful property. Great staff. Friendly, helpful housekeeping staff. 90% positive review.
Could be better: Beds are not very comfortable. Breakfast at 9 a.m. and most items were gone or not replenished. Not a lot of variety for breakfast items
We often stay here when in Ashland. The rooms are clean & comfortable and the location is great, walking distance to downtown and OSF. We were disappointed this trip in the hotel's complimentary breakfast. There weren't too many choices and flavor wasn't to our tastes. But there are lots of places to eat in Ashland.
We have stayed in this hotel before but this time the room was not clean, the breakfast was nothing to be desired and the hall reeked of smoke. The front desk was welcoming and the grounds were well kept.
We again stayed at Plaza Inn to break up a longer drive. Weâve been there something like 6 times in the past several years, and it is consistently a good option for us. This time we stayed on the âbasementâ level, a first for us. Our room had a nice view towards the rear fountain and garden/creek, and being at ground level was a different experience. It grew on us; we generally prefer the upstairs balcony rooms, but the woman at the desk said those rooms are no longer available via âevil 3rd party sitesâ. Breakfast was improved from the last couple times, but we generally get Rubyâs burritos anyway. Unfortunately our room was directly under the breakfast room, so it became quite noisy above us starting around 0700. An affordable stay in Ashland, very walkable to town, weâll be back.
We enjoyed our stay at the Plaza Inn! Thanks to the friendly staff, check-in was seamless. Our room was spotless and inviting, providing a peaceful escape with minimal noise.
The location was idealâjust a quick five-minute walk to a variety of charming shops and delicious restaurants, perfect for soaking up the local atmosphere. Our experience was terrific, and we can't wait to return! The only suggestion I have is to consider replacing the pillows, as they seemed a bit flat.
Bring your own soap! They only supply a teeny tiny thin slice of soap and no more was provided at the ftont desk even when requested. But the breakfast was very nice and is served in a lovely old-English type room. Parking is ampke and safe.