Breakfast was not great compared to other Hampton inns. But our room had an awful smell that wouldnât go away. Mixture of mold and cigarette smoke smell. Rooms are not very sound proof as could hear non stop stomping above us, kids next door etc. this Hampton inn was more expensive then our normals and def not worth it
No calls nor emails were made to state the nature of the hotel! They had no room keys available âdue to being struck by lightning â, so we had to wait for housekeeping to let us in! The elevators didnât work, WiFi was down and the tvs didnât work! Our room wasnât cleaned until we arrived and had to wait 30mins after 4 to even be able to access the room! Just a total disaster
They double charged me at check in even though I told them I had already payed online at the time of making the reservation.front desk told me they were gonna charge me a 25 dollar incidental fee and then charged my card for 120
Very nice hotel convenient location and was very well stocked inside the room. Breakfast was great and fresh. The rating of 8.2 it gets is very low it is much closer to 10.
Staff was great at check in. We did not use the pool. Lobby was nice. Rooms clean. Breakfast was just okay. The oatmeal was always undercooked and juice/water machine had a funny taste. We stayed on second floor and had someone above us make quite a bit of noise at 2a, the bathtub is not installed well and the floor pops loudly while taking a shower, and then pillows were not comfortable. Even with a few minor dislikes would stay again.
Room was dirty, toilet was disgusting and looked like it never had been clean, hair in the shower, the website said they had a hot tub but the front desk said it was an error and they didnât have one. I stayed 2 nights and the pool was closed for both nights, breakfast had stale pasties and soggy potatoes, door handle had crusty substance on it, headboard had white substance smeared on it. You can hear everything from the surrounding rooms and the traffic from the highway, itâs like the windows are open. The amount I paid was absolutely not the quality I got. I felt like I was staying a terrible motel.
Booked a king with sofa bed and room did not have sofa, was told there was nothing they could do and didnât have the correct room type to move us to. Bathroom had black hair all over the floor and sink. No blackout shade in a room overlooking the bright parking lot.
The shower was very clean and room was also. The room smelled good. The breakfast was also very good They have Togo bags as well. All the amenities were fully stocked inside of the room. The general manager, and staff were very kind and polite.