I want to Thank the wonderful Staff. I know Graduation Weekend is long hours Every time I visited Valdosta I usually stay here due to staff. Thanks again
Upon check in kids were running aroind the lobby and down the halls on the floor I was staying on. What made things worse someone was playing loud music the night. My stay at this hotel was terrible and my next stay in Valdosta, I definitely will not be making any type of reservation at this property
When we first arrived, the hotel was under obvious construction. I did not see any info about this when I booked. That would have been useful as we would have looked elsewhere. When checking in, our original two rooms were not available. They said that they overbooked. Not sure why this is a thing. Only sell rooms you have. We ended up with one room with balcony and one without. Because of the balcony door not locking in one of the rooms, we ended up being moved to a non-balcony room on the same floor as our other booked room. We originally asked about getting a room on the same floor and were told there were not two on the same floor. But only a few minutes later, there were two available together. The hotel had a general dirtiness to it. The corridor carpets were visibly dirty. The elevator carpet was filthy. The following are things found in both of our rooms. Hair on two pillows. Dirty sofa bed linens. I had to go to front desk to get new ones. There was a broken balcony door lock on our first room. They were able to switch us to a new room, which didn't have a balcony. There were stains on the sofa. There was a cracked sink and broken shower stopper in one of the rooms. The front desk staff were helpful and apologetic. It just felt like there was a lack of care about cleanliness. I can live with the construction, but the dirtiness is a deal breaker. We stayed at a Courtyard in McDonough, GA and it was great! This Courtyard in Valdosta fell way below expectations.
The hotel was having some construction done which is fine but I was unaware when I booked. Half the parking lot was blocked off and the alternate entrance was a little confusing to find and as a single female traveler it was a little unsettling at night trying to find it. The floors seemed âstickyâ and made me feel like they werenât clean. There was hair in the bathroom and the shower didnât drain well. There werenât any little âextraâ toiletries you would usually find such as little lotions and mouthwash etc. The pillows and bedding just werenât comfortable. I thought paying a little extra and staying at a Marriott wouldâve been much nicer and I was. Wet disappointed
Check in was quick and easy. Friendly staff. Only 3 towles in the room so ask for more when going to your room if you need more. Took forever for the shower to get hot but it was great once it got there. Only plugs on 1 side of each bed. Shower curtain was too short to cover the whole tub. Had a welcome with pur name on the tv when it was turned on and well wishes on the tv on check out day.